Comunicación asíncrona multicanal y coherencia narrativa en experiencia usuario. International Multidisciplinary Scientific Journal of Intelligent Decision-Making, [S. l.], v. 1, n. 1, p. 28–40, 2023. Disponível em: https://imsjidm.org/index.php/files/article/view/3. Acesso em: 28 jul. 2026.